ACS Mobile Detailing ("ACS," "we," "us," or "our") is a mobile auto detailing business serving Erie, Broomfield, and surrounding Colorado areas. This policy explains how we handle information when you visit our website, request a quote, book service, or communicate with us.
1. Information we collect
Information you provide
- Name, phone number, and email address.
- Service address or city.
- Vehicle year, make, model, condition, photos, service preferences, and instructions.
- Booking, payment, and communication records.
- SMS and email consent choices.
Information collected automatically
Our website and service providers may collect IP address, approximate location, browser and device information, pages viewed, referral source, cookie identifiers, and advertising or analytics events.
2. How we collect information
We collect information through website and advertising forms, Urable bookings, calls, SMS, email, cookies, analytics, payment providers, and customer communications.
3. How we use information
- Prepare quotes and recommend services.
- Schedule, confirm, and complete appointments.
- Send requested service communications and support replies.
- Process payments and maintain business records.
- Improve the website, operations, and customer experience.
- Measure and improve Google and Meta advertising.
- Prevent fraud, protect customers and ACS, and comply with law.
4. SMS and email
ACS sends non-marketing SMS messages only when you provide a number and consent to communications related to your request or service. Marketing messages require separate optional consent and are not a condition of purchase. Message frequency varies and message and data rates may apply. Reply STOP to end SMS or HELP for assistance. You may unsubscribe from marketing email using the link in the message.
No mobile information or text-message consent information will be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with providers that deliver ACS communications, but only as needed to provide that service.
5. How information is shared
ACS does not sell or rent personal information. We may share information with providers that help operate the business, such as GoHighLevel for CRM and communications, Urable for booking and job management, Stripe for payments, and Google or Meta for analytics and advertising measurement. We may also disclose information when required by law, to protect ACS or others, or in connection with a business transfer.
6. Cookies and advertising technologies
We may use essential, analytics, functionality, and advertising cookies or pixels. These technologies help the site work, remember preferences, understand visits, and measure campaigns. Browser settings can limit cookies, although some functions may be affected.
7. Data security
ACS uses reasonable safeguards, HTTPS, access restrictions, and established service providers. Payment information is processed by payment providers rather than stored as full card numbers by ACS. No method of transmission or storage can be guaranteed completely secure.
8. Data retention
We retain information as reasonably needed for service, customer support, consent records, tax and business requirements, dispute prevention, and legal compliance. When information is no longer needed, it may be deleted or anonymized.
9. Your choices
You may ask to access, correct, or delete personal information, subject to legal and operational retention requirements. You may also opt out of marketing at any time. ACS will not discriminate against you for exercising an applicable privacy right.
10. Children
ACS services are intended for adults. We do not knowingly collect personal information from children under 13.
11. Changes to this policy
ACS may update this policy as practices, technology, or legal requirements change. The updated date will be posted on this page.
12. Contact
ACS Mobile Detailing
Serving Erie, Broomfield, and surrounding Colorado areas
acsdetailingco.com
(720) 617-8106
Alanson@acsdetailingco.com